Michael Tripac

Michael Tripac has a strong background in technology sales and account management. Michael is currently working at Agora as a Solutions Account Executive, where they focus on various verticals including EdTech, Future of Work, and Gaming. Michael is on track to surpass their first-year target.

Before joining Agora, Michael worked at Vonage as a Solutions Manager and Enterprise Customer Success Manager. During their time there, they handled pre-sales and post-sales consulting projects, acted as a subject matter expert for AI and Voice API products, and participated in hiring new employees for the customer solutions team.

Prior to Vonage, they served as a Technical Account Manager at Hotelbeds, where they achieved a significant improvement in conversion ratios for key integrations.

Earlier in their career, Michael worked at Alveo Technology as a Support Consultant, focusing on financial market data solutions for international banks, and developed a license tracker software solution. Michael also worked at Tektronix Communications as a Systems Engineer, implementing software suites and leading new product integration projects.

Michael began their career at I.M. "Eventis Mobile" S.R.L. as a Senior Radio Network Planning Engineer. Overall, Michael Tripac has extensive experience in the technology industry, with a strong focus on sales, account management, and technical expertise.

Michael Tripac completed their higher education in IT at Universitatea de Stat din Moldova from 2003 to 2008, focusing on Computer and Information Sciences. In addition to their degree, they have obtained several certifications throughout their career. These include AWS Certified Cloud practitioner from Amazon Web Services in January 2023, ITIL v3 Foundation from PEOPLECERT in February 2016, Linux Certification - LPIC 1, LPIC 2 from the Linux Professional Institute in June 2010, Root Cause Assessment & Countermeasure Development from Danaher Corporation in April 2010, AR Series Router and Low and Middle End LAN Switch Engineer Training from Huawei Technologies in February 2008, OptiX Metro 3000 & Metro 1000 Network Management System Engineer Training from Huawei Technologies in December 2007, BTS Parameters Planning from Nokia in November 2007, CISCO CNAP from Cisco in November 2007, Extended Network Planning Overview from Nokia in October 2007, Nokia MetroSite Installation and Commissioning from Nokia in August 2007, Nokia Ultrasite GSM/EDGE BTS Commissioning from Nokia in August 2007, and 2G System Training from Nokia in July 2007.