Rishi Raj Singh Ahluwalia

Rishi Raj Singh Ahluwalia has a diverse work experience in the field of solution architecture, customer success, presales, sales engineering, and unified communication and collaboration. Rishi Raj Singh currently works as the Director of Solution Architecture & Customer Success at Agora, starting in 2022. Prior to this, they worked at Calabrio, Inc. from 2019 to 2022, where they held the positions of Presales Head for India & SAARC and Senior Solution Engineer for the international organization. During their time at Calabrio, they were responsible for solution design, partner development, customer demonstrations, and engagement. Rishi Raj Singh also played a key role in developing the partner community in India.

Before joining Calabrio, Rishi worked at HCL Technologies from 2016 to 2019, where they served as Deputy Manager in the Unified Communication & Collaboration department. Rishi Raj Singh'sresponsibilities included preparing technical responses, gathering customer information, and delivering technical and commercially sound solutions.

Prior to HCL Technologies, Rishi had experience working with Cisco, where they held the position of Network Consulting Engineer from 2015 to 2016. Rishi Raj Singh also worked at Eljay Engineering Pvt Ltd, where they held various roles, including Technical Lead in Unified Communications and Senior Network Analyst in Cisco Collaboration. In these roles, they worked on UK projects, implemented onsite work, and deployed Cisco VOIP products for clients.

Rishi started their career at Capgemini Engineering as a Technical Consulting Engineer in the VOIP domain, focusing on Cisco Call Manager.

Overall, Rishi has a strong background in solution architecture, pre-sales, sales engineering, and unified communications, with experience in partner development, customer engagement, technical responses, and solution implementation.

Rishi Raj Singh Ahluwalia's education history is as follows:

In 2019, they completed a course in Business Analytics at Harvard Business School Online.

From 2007 to 2011, they attended KIIT College of Engineering and obtained a Bachelor of Technology degree in Electronics and Communications Engineering.

Between 2005 and 2007, Rishi Raj Singh Ahluwalia studied at Chiranjiv Bharti School and completed their high school education, focusing on subjects such as English, Physics, Maths, Chemistry, and Physical Education.

Additionally, they have obtained several certifications. In 2020, they received a certification called Demo2Win! from 2Win!. In 2014, they obtained the CCNA VOICE certification from Cisco. In 2011, they earned the CCNA certification from Cisco as well. In 2021, they achieved the Cisco WebEx Contact Center Sales Certified and Webex Contact Center Sales certifications, both from Cisco. Rishi Raj Singh also holds certifications in Calabrio ONE and as a Cisco WebEx Teams Ambassador, although the specific dates of obtaining these certifications are not provided.