Betsy Rivas

Customer Success Director at AGS Health

Betsy Rivas, MBA, has an extensive work experience spanning over many years. Betsy has held various roles in different companies, showcasing their skills and expertise in revenue cycle management and customer success.

Beginning in 2006, Betsy served as the Director of Accounts Receivable at Total Sleep Holdings, a nationwide leader in sleep diagnostics. Betsy then moved on to become the Director of CBO at East Jefferson General Hospital Physicians Group in 2011, where they successfully led the central billing office through a system conversion.

In 2014, Betsy took on consulting positions, serving as the Revenue Cycle Consultant and RCM Financial Analyst at Cypress Pointe Surgical Hospital, and as the Director of Revenue Management at LABTRUST, LLC.

Continuing their journey as a revenue cycle expert, Betsy joined AMD Global in 2017 as the Director of Revenue Cycle for Emergency Medicine Facilities. Betsy transformed revenue cycle operations, identifying operational gaps and implementing process improvements through automation and resource reallocation.

In 2020, Betsy joined Parallon as the Director of PreBill Denials Department. Betsy led a team of nurses and analysts in obtaining inpatient authorizations for multiple hospitals and achieved significant improvements in authorization rates, reducing claim denials.

Most recently, in 2022, Betsy has become the Customer Success Director at AGS Health, where they are responsible for ensuring customer satisfaction and success.

Throughout their career, Betsy Rivas has consistently demonstrated their ability to drive positive change and optimize revenue cycle operations in various healthcare organizations.

Betsy Rivas, MBA, holds a Bachelor's Degree in Accounting and Finance from Louisiana State University. Betsy further pursued their education at the University of New Orleans, where they obtained a Master of Business Administration (MBA) with a focus on Business Administration and Management, General.

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Timeline

  • Customer Success Director

    September, 2022 - present