Santiago L. is an experienced Information Technology professional currently serving as an Information Technology Support Engineer at Hitachi Solutions America since June 2023, providing support for deployments and ticket requests. Prior to this role, Santiago worked as a Virtualization Engineer at Kyndryl from September 2021 to June 2023, where services were provided to various companies focusing on virtualization, cloud services, and cybersecurity. Additional experiences include roles at Amazon as a Senior IT Support Engineer, F4 as IT Support, Zion Tech Group as an IT Support Technician, and technical positions at Glaxo Smith Kline Pharmaceuticals, Citrix, Brocade, and Hewlett-Packard. Santiago holds an Engineer's degree in Computer Systems Networking and Telecommunications from Universidad Fidélitas and several certifications, including CCNA and AZ900, demonstrating a strong foundation in networking and cloud technologies.
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