Rami Mahmoud has extensive experience in IT and engineering, currently serving as a Desktop Engineer at AHEAD since January 2024, where responsibilities include managing batch and workflow processes in a production environment and monitoring database jobs in SQL Server. Previous roles include Field Services Engineer at AVASO Technology Solutions, and Desktop Analyst at Urban Outfitters, where Rami successfully implemented Agile methodologies to enhance operational efficiency and managed compliance through PowerShell and BigFix scripting. Additional experience encompasses IT Operations Analyst roles focused on troubleshooting and network monitoring, as well as expertise gained from positions at Capital BlueCross, Penn State University, and notable endeavors in business development and blockchain development. Rami holds a Bachelor of Science degree in Information Science and Technology from Penn State University.
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