Huw Matthews

Huw Matthews is an experienced IT professional with a diverse background in desktop support and service desk roles. Currently serving as a Desktop Support Engineer and Site-based Team Leader for Ricoh UK at PepsiCo since January 2014, Huw has previously provided desktop support for various clients including Skandia, Allianz Insurance, and Heineken. Prior experience includes roles as a Service Desk Analyst at AXA Wealth, where responsibilities involved addressing IT issues for customers, and as a Service Desk Support Analyst for West Berks Council, managing user requests and troubleshooting. Huw's career began as an IT Implementation Support at Pangbourne Surgery, alongside experience in IT support roles at Extensity and H2O Fluid Solutions. Huw holds a Higher National Diploma in Computing from Reading University and has acquired a solid foundation in technology management through studies at Cardiff University.