Smat Intarakumthonchai currently serves as the Director of Agency Recruitment and Development at AIA, where responsibilities include leading a nationwide team of 140 to recruit and develop a high-quality agency force, achieving record highs in AIA Thailand's history, and promoting career opportunities for Thais. Prior roles at AIA include Director of Agency Strategy and Support, where Smat implemented significant initiatives such as launching digital sales tools and driving the industry's largest agency force transformation. Additional experience includes impactful positions at SCB, Southeast Insurance and Finance Group, UOB, IBM, Deloitte Consulting, and Arthur Andersen Business Consulting, focusing on strategic planning, change management, and digital transformation. Smat holds an MBA in Finance from the University of San Francisco and a BBA in Finance from Thammasat University, along with participation in advanced programs at IMD.
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