Timothy Lim

Timothy Lim is a Process Improvement Specialist with a strong ability to communicate effectively between technical and non-technical stakeholders. They have a background as a Research Assistant at the University of Oxford, where they conducted statistical analyses and co-facilitated workshops. At AIA, they held several positions, culminating as Senior Manager of Service Transformation, where they led the Operations Automation Centre of Excellence and achieved significant cost savings through automation initiatives. Timothy holds a Master’s degree in Management from the University of Bath and a Bachelor’s degree in Psychology, also from the University of Bath, graduating with First Class Honours.