Jordan Young currently serves as an Agent Support professional at AIA Surety since August 2023, where responsibilities include troubleshooting agent issues, processing supply requests, and managing communications with agents. Prior experience includes roles as an IT Field Engineer at ZipRecruiter, Service Coordinator/Help Desk at ClearFuze Networks, Dispatcher at Metro Retrofitting Inc., and working in Logistics for the Army. Educational qualifications include a Bachelor's degree in Public Administration and ongoing pursuit of a Master of Science in Information Technology, both from the University of Phoenix, alongside a high school diploma from Reseda High School.
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