Jan Hughes

Jan Hughes is an experienced professional specializing in information technology and client services management. Currently serving as the Information Technology Client Services Manager at AICPA since June 2024, Jan has previously held significant roles including Service Manager at Ciphr and Operations Manager at Roc Technologies. An extensive background spanning over three decades includes positions as Business Analyst and Service Development Manager at Transport for London, Service Desk Manager at Advanced 365, and Service Desk Lead at Novae Management Ltd. Jan's expertise encompasses team management, service delivery, process improvement, incident management, and customer relationship management, demonstrating a consistent dedication to delivering high-quality service and achieving organizational goals.