Paul W. has extensive experience in customer success and technical support, currently serving as a Technical Customer Success professional at Aikido Security since July 2025. Prior to this role, Paul held the position of Principal Customer Success Engineer at ChaosSearch from February 2021 to June 2025. Additional experience includes roles as a Product Manager at Western Digital (June 2017 - April 2020), Technologist at HGST (April 2015 - June 2017), and Senior Lead Technical Support Engineer at Amplidata (January 2012 - April 2015). Earlier in the career, Paul worked as a Senior SQA Engineer at Symantec from January 2007 to January 2012. Paul holds a degree from the UMN Carlson School of Management, obtained between 2002 and 2006.
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