Sara-Jayne Hadley

Sara-Jayne Hadley currently serves as the Project Coordination Lead and Contract Support at AIM Utilities since August 2018, specializing in multi-utility services. Additionally, at Balfour Beatty plc, Sara-Jayne has held the position of Senior Customer Communication Specialist since April 2013, focusing on the development and design of innovative customer communication suites, prioritizing customer needs and preferences in communication strategies. Previously, Sara-Jayne also worked as a Communications Advisor and later as a Senior Communications Advisor within the same organization, enhancing customer-centric communication practices.