Derek To

Derek To is a Service Director at Air Canada, drawing on extensive experience in the hospitality and airline industries. Previously, they worked as a Flight Attendant and held various management roles at Mandarin Oriental Hotel Group, including Night Manager and Duty Manager. Derek also gained early experience as a Houseperson & Laundry Attendant at Four Seasons Hotels and as a Sales & Marketing Trainee at Shangri-La Hotels and Resorts. They earned a Bachelor of Arts in International Hotel Management from Royal Roads University and a Hospitality Management Diploma from Vancouver Premier College. Known for a hands-on approach, Derek is dedicated to maintaining high standards of safety and service.