Itunuoluwa Adefabi

Itunuoluwa Adefabi is a skilled professional with extensive experience in customer service and education. Currently serving as a Customer Sales and Service Agent at Air Canada since February 2023, Itunuoluwa previously worked as a Client Advisor and Learning Facilitator at Chapel Secondary School and Siloam High School, focusing on resolving course-related issues for high school students and providing support to parents. Previous roles include teaching English during the National Youth Service Corps and serving as a Customer Service Representative at PriceRite Supermarket, where strong customer service and sales skills were developed. Itunuoluwa holds a Master of Arts in Literature-in-English and a Postgraduate Diploma in Customer Relationship Management, alongside a Bachelor's degree in English.