Kori Lima

Kori Lima is an experienced operations and customer experience manager with a diverse background in the service industry. Currently serving as a Manager of Operations and Safety Ambassador at Air Canada, Kori has focused on airside operations since January 2020. Previous roles at Air Canada included Customer Experience Manager, where responsibilities included equipment management. Kori also has extensive freelance experience as a Certified Personal Trainer from 2018, along with a past role as Recruitment Account Manager for various companies. Notably, Kori was a Co-Owner/Manager at Artisano Bakery Cafe from 2011 to 2017 and has held positions in hospitality, including Assistant General Manager at Jack Astors Bar & Grill. Kori's foundational experience includes event security at Northwest Protection Services Ltd. and substantial education credentials, such as a Diploma in Personal Training from the American Council on Exercise and a Diploma in Special Events Management from George Brown College.