Mehrnoush Gorji Bayani

Mehrnoush Gorji Bayani is an experienced professional currently serving as Lead, Workforce Performance Manager at Air Canada since September 2015, with a focus on planning activities, facilitating return-to-work initiatives, and promoting disability management. Previously, Mehrnoush held the position of Manager, Resource Deployment in Airport Operations, leading a team of over 30 frontline managers to enhance customer service standards and improve compliance. Earlier experience includes serving as Customer Service Manager at House of Semi, where Mehrnoush managed daily operations, developed team performance, and thrived in a high-pressure environment.