Thomas Hentrich

Thomas Hentrich is a seasoned professional with extensive experience in customer service, training, and education. Currently a Learning Specialist at Air Canada since November 2011, Thomas has also served as a Customer Service Agent and a Contact Center Agent at the same company. Furthermore, Thomas is the founder of "EcumenAbility" and has been a Direct Support Professional at Karis Disability Services since January 2008. Previous roles include Assistant Coordinator at The Canadian Council of Churches and various teaching positions at George Brown College and Le Collège Boréal. Thomas holds a PhD in Theology from Université de Montréal and has completed additional certifications in Mental Health Case Management and College Teacher Training.