Deana Acosta

Deana Acosta is an experienced professional with a robust background in operations and customer service. Currently serving as a Flight Operations Administrator for Air Cargo Carriers since May 2015, Deana manages various administrative tasks within the operations department, including billing, expense reporting, and logistics. Prior experience includes working as an Operations Specialist at FIS from November 2010 to September 2014, where Deana handled a high-volume workload and provided support to colleagues in complex situations. Deana's career began at The Mark Travel Corporation as a Customer Care Specialist, assisting travel agents and clients with bookings. Educational qualifications include two Technical Diplomas in Customer Information Technology from Milwaukee Area Technical College, obtained between 2008 and 2010.