Air IT
Donovan Williams is a skilled professional in the IT sector with extensive experience in infrastructure engineering and technical support. Currently serving as Regional Professional Services Manager and Professional Services Technical Lead at Air IT since January 2023, Donovan previously held the position of Infrastructure Engineer at Vanti from April 2018 to January 2023, providing enterprise-level support to high-profile clients. Prior roles include Infrastructure Engineer positions at Wirth Research and P D Hook Group Ltd, where expertise in VMware, Windows Server management, and client support was developed. Donovan's career began with an ICT Level 3 Apprenticeship at the National IT Partnership and has included roles as a Level 1 Cisco Network Engineer and a 1st Line Technical Support Analyst. Educational background includes a Level 2 Diploma in ICT from Oxford and Cherwell College.
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Air IT
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Independently ranked amongst the world’s most progressive Managed Service Providers (MSPs), we’re proud to be one of the UK's top 3. We’re a trusted technology partner to a wide range of organisations and in-house teams. With comprehensive expertise and industry experience across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Highly accredited and award-winning, we’re the only MSP to hold a prestigious 4-Star Service Desk Institute (SDI) certification. Whether you choose to fully outsource your IT needs or complement your internal resources, we provide a complete managed solution from initial advice to supply, implementation and ongoing support. We’re here to help your business get the most from your technology. If you’re interested in exploring our services further, please get in touch and speak to an expert today.