Ganesan Manokaran

Ganesan Manokaran is an experienced IT professional currently serving as a Team Lead at Silverbug, part of the Air IT Group, since August 2023. Prior to this role, Ganesan held positions at DXC Technology, where responsibilities included Incident Manager from February 2022 to August 2023 and Operations Manager from January 2014 to January 2019, as well as Application Support Lead at Cognizant from January 2019 to February 2022. Earlier experience includes working as a Subject Matter Expert at Computer Sciences Corporation (CSC) and a Telebanking Officer at HSBC Bank Malaysia. Ganesan possesses a strong background in managing service desk operations, engaging with clients, and ensuring service level agreements are met, underpinned by an Advanced Diploma in Computer and Information Sciences from Stamford College.