David Jack Olivier Customer Experience Designer

David Jack Olivier is a Customer Experience Designer and Creative Producer with extensive experience in the aviation and entertainment industries. Currently serving as a Producer at A Slightly Isolated Dog since February 2021, David has worked with Air New Zealand since 2014 in various roles including Operations Manager Chapter Lead and Inflight Service Manager, responding adeptly to public health challenges during the pandemic. As a YouTuber, David produces travel-related content in French, focusing on passenger experiences and cabin crew training. Previous roles include Digital Solution Designer for FAANZ, COVID-19 Operation and Site Manager for the Ministry of Health, Group Fitness Instructor and Experience Architect at Les Mills International, Public Service Director at Cirque du Soleil, and Product Manager at IKEA Canada. David holds multiple qualifications in aviation, first aid, and social sciences, showcasing a diverse skill set that enhances customer engagement and experience across sectors.