Fraser MacDonald

Fraser MacDonald is a Senior Business Analyst with extensive experience in various companies such as Air New Zealand, ASB Bank, Dimension Data, and CSuite Limited. Fraser has been involved in projects ranging from digitizing airline processes to implementing customer onboarding systems and off-shoring service desks. Throughout their career, Fraser has worked in Agile Delivery environments, utilizing tools such as User Stories, Sprints, Product Backlogs, and Scrums. Fraser also has a background in CRM and CTI application design and deployment.