Air New Zealand
Jervis Padua is a skilled Digital Services Analyst at Air New Zealand since October 2019, specializing in IT incident support and service request management to enhance employee experiences. Previous roles include Senior Service Desk Analyst at Foster Moore, where Jervis provided technical support and coordinated responses for major incidents, and Technology Consultant at Hewlett-Packard, offering remote desktop support. Jervis also worked as a Technical Analyst at Gen-i, focusing on incident management and service restoration for enterprise clients, and served as a Complex Support Specialist at Telecom New Zealand, delivering support for various retail products and mobile operating systems. Jervis holds a Bachelor of Science degree in Computer Science from Pamantasan ng Lungsod ng Maynila, completed from 1996 to 2000.
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Air New Zealand
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Air New Zealand is one of the world's leading airlines, known around the world, not just for their name and our innovation but also for their reputation. They are recognised as "New Zealand's Most Reputable Organisation" for their strong leadership, customer service orientation, innovation, brand, corporate values, and role as a strong ambassador for New Zealand.