Loujaina Araar

Loujaina Araar is a skilled professional with extensive experience in customer support and management, currently serving as Support Vendor Manager - User Experience at Airalo since July 2022. Previous roles at Airalo include Customer Support Manager and Customer Support Specialist, where Loujaina provided comprehensive assistance to clients, addressing issues such as network outages and eSIM usage while delivering exceptional customer service. Additionally, Loujaina gained valuable experience as a Business Development Intern at Division50 and as a Customer Service Specialist at Transcom, where effective communication and problem-solving skills were honed. Early career experience includes a position as a Commercial Specialist at Triumph Arches Travel and Tourism and an internship at the Tunisian Center of Arbitration and Mediation. Loujaina holds a Master's degree in Diplomacy and International Relations from Université Centrale Tunisie and a Bachelor's degree in English Language, Civilization, Literature, TEYL, and TEFL from the Higher Institute of Languages. A high school diploma in Mathematics was obtained from Abu Al Kacem Chebbi High School.