Cleo Elbilia

Cleo Elbilia is a skilled professional with extensive experience in safety supervision and team management within the hospitality industry. Currently serving as a Safety Supervisor at Airbnb since March 2020, Cleo excels in operationalizing workflows, writing policies, and improving processes. Previous roles at Airbnb include Claims Supervisor, Safety Team Coordinator, and Safety Specialist, where Cleo developed trauma-informed methodologies and managed team operations. Prior experience includes working as a 24seven Specialist at Luxury Retreats and as a Shift Supervisor at Starbucks, along with a background in holistic empowerment education for children at Kidz Mpowered and facilitating youth programs at Dynamix Adventures Inc. Cleo's educational background includes a degree from Concordia University earned between 2014 and 2017.