Deepankar Kapur is an experienced professional in the hospitality and customer service sectors, currently serving as a Global Partner Coordinator at Airbnb since December 2020. Previous roles include Quality Insights Analyst and Customer Experience Specialist at Airseva, where skills in Quality Auditing were developed. Earlier experience includes a Credit Analyst position at Intelenet Global Services, a Customer Service Representative role at Convergys, and bartending at ITC Hotels. Deepankar also completed an industrial training program at Sofitel Mumbai BKC, covering essential hospitality departments. Educational qualifications include a B.Sc. in Hospitality & Hotel Administration from the Institute of Hotel Management, Mumbai.