Mariama Diack

Mariama DIACK is a seasoned Quality Analyst at Airbnb since September 2018, specializing in evaluating written and verbal interactions, identifying areas for improvement, and ensuring compliance with procedures. Previously, Mariama served in various roles as a bilingual travel agent, providing assistance and advice in both French and English, where notable achievements include being awarded "Best Agent" multiple times. Prior experience includes marketing internship at Groupe CROMBÉ, community management at Cimyco and Get On Africa, and content writing for Natcom Sénégal. Mariama holds a Master's degree in Intelligence Strategy and Competitiveness from the University of Lille 1 Sciences and Technology and multiple Master’s degrees in Marketing and International Business from Ecole Supérieure Polytechnique de Dakar.