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Mel McCarthy

Senior Engineering Manager - Customer Support Platform at Airbnb

Mel has an extensive background in the technology industry, with experience in managing technical teams, operations, and incident management. With a strong emphasis on customer support systems, Mel has a proven track record of achieving high uptime and leading successful technical migrations. Mel's background includes roles at top companies like Airbnb, Google, Apple, and more, showcasing a diverse range of expertise in telecommunications, contact centers, and enterprise communications solutions. With a focus on teamwork and diversity, Mel has consistently driven recruitment, growth, and retention within their teams.

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