Mel has an extensive background in the technology industry, with experience in managing technical teams, operations, and incident management. With a strong emphasis on customer support systems, Mel has a proven track record of achieving high uptime and leading successful technical migrations. Mel's background includes roles at top companies like Airbnb, Google, Apple, and more, showcasing a diverse range of expertise in telecommunications, contact centers, and enterprise communications solutions. With a focus on teamwork and diversity, Mel has consistently driven recruitment, growth, and retention within their teams.
June, 2020 - present
March, 2019
March, 2018
May, 2016
Sales Director - Software at Thomson Reuters
Senior Manager - Integrated Customer Growth Ops at Freshworks
Lead Application Security Software Engineer at Coupa Software
Principal Security Engineer at Autodesk
Senior Manager, Sales Global Sales And Client Relationships at Fiserv
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