Patrick Diaz is currently a Duty Manager at Airbus, specializing in AOG (Aircraft On Ground) resolution within the Airtac Customer Care Centre. They have extensive experience as an AOG End-to-End Leader, focusing on proactive data analysis and customer communication to resolve critical aircraft issues. Previously, Patrick was an A350/A380 Avionics Instructor at the Airbus Training Center, and they also worked as a radionavigation engineer for Latecoere Aeroservices. They hold a DUT GEII degree in Electronic/Industrial Computing from IUT St Jerome, completed in 1992.
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