Olga Besson is currently a Staff Product Manager at Aircall, starting in October 2023. Prior to this role, Besson served as Product Manager at Odigo, leading the creation of a new module for a SaaS product related to contact center services from February 2021 to October 2023. Previously, Besson worked as a Product Owner at Silex.ai, ensuring the growth of an AI-based SaaS product from October 2018 to January 2021. With extensive experience in customer relations, Besson held various roles at STVA from April 2010 to September 2018, including Customer Relations Manager focusing on performance and business development, and Project Manager overseeing ERP product deployment. Initial experience includes a position as Functional Business Analyst at GE Healthcare and as Junior Sales and Marketing Manager at Diatos SA. Besson holds a MSc in Program, Project Management, and Business Development from SKEMA Business School and an MS in Interpretation/International Communication from Perm State Technical University.
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