Dominika M.

Dominika M. is a seasoned professional with extensive experience in management and operations across various industries. Currently serving as a Senior Team Manager at AirHelp since March 2024, Dominika leads the Quality Assurance & Fraud Prevention team within the Business Process Improvement division. Prior roles include Legal Operations Manager, where responsibilities encompassed coordinating external legal teams across multiple jurisdictions and enhancing operational efficiency. Additional experience includes managing customer service operations and large teams, implementing process improvements, and fostering collaboration within diverse business units. Dominika holds a Master’s degree in Polymer Engineering and has a solid educational background from Gdańsk University of Technology and the Uniwersytet WSB Merito Gdańsk.