Daniel Fortus

Daniel Fortus is the current Center Manager at airisX. Daniel has 8 months experience in this role, where they are responsible for ensuring safety, productivity and quality in all distribution operations. Daniel also provides equipment and supplies to ensure a safe environment, and reviews work to ensure compliance with procedures and deadlines. Additionally, Fortus ensures the implementation of company policies, timely and consistently, creates and maintains a culture of safety, mentors and leads the team to optimize their development, and takes the lead on case management for delinquent accounts.

Prior to their current role, Fortus was an Operations Team Lead at Ajune BPO Outsourcing Inc for 1 year and 11 months. In this role, they were responsible for facilitating direct sales by instructing team members to inform existing customers about new arrivals in the company and encouraging them to make sales. Daniel also informed customers about all products in the company, their uses and benefits, took orders made by customers and ensured that they were successfully delivered to them in due time, followed up sales delivery to customers and inquired about their user experience of goods purchased, made use of their feedback in rating customer satisfaction, ensured proper documentation in the information system in due time and checked through them for accuracy, interacted closely with other team members in the course of work to ensure that everyone was carried along and updated on work progress in order to achieve maximum results, ensured that customers were treated cordially and were held in high esteem in order to make them patronize the company continuously, created good relationships with team members and motivated them to put in their best to work in order to achieve maximum results, evaluated sales records periodically to make balances and ensure that sales figures tallied with number of goods sold, and coached team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.

Daniel Fortus attended Divine Word College of Calapan from 2010 to 2015, earning a bachelor's degree in Business and Personal/Financial Services Marketing Operations.