Airkit.ai
Kyung Bae is currently the Head Of Solutions Engineering at Airkit, with prior experience at MetLife as Vice President and Chief Enterprise Architect. At Citi, Kyung served as a Director managing enterprise-level platforms for service delivery. With extensive experience in technology and software development, Kyung has a strong background in implementing global systems to support large user bases across various countries.
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Airkit.ai
Headquartered in Redwood City, CA, Airkit.ai is a generative AI customer service platform that provides fully customizable, autonomous AI agents built to answer 90%+ of customer questions instantly. It is the only native AI technology powered by OpenAI and designed for CX leaders and customer-service teams that guarantees brands will deliver faster customer service, achieve higher customer satisfaction scores, reduce overall support costs, and improve morale across customer service teams. Founded in 2017, Airkit.ai is backed by leading venture capitalists, including Salesforce Ventures, Emergence Capital, EQT Ventures, and Accel.