Shelly Younger serves as the Director of Industry Relationships and Airline Retail Strategy at the Airlines Reporting Corporation (ARC) since August 2008, previously holding positions such as Sr Manager and Manager within the organization. In this role, Shelly leads a team focused on understanding the industry to provide valuable settlement solutions, tools, and systems that enhance customer satisfaction. Prior experience includes roles as Sr. Portfolio Manager and Sr. Product Development Manager at ARC, as well as Business Analyst at American Airlines, where responsibilities included collaborating with industry stakeholders and educating customers on distribution trends. Shelly holds a Master's in Business Administration with a focus on International Business/Finance from Oklahoma State University, and a Bachelor's in Accounting from the University of Oklahoma.
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