Chris Hansford

Chris Hansford has a diverse work experience spanning over two decades. Chris started their career at Structural Works in 1999 as a Developer/I.T Support, where they were responsible for designing and developing database systems and websites. In 2006, they became the I.T. Manager at Structural Works, overseeing all I.T. operations.

In 2011, Chris joined Hewlett-Packard, where they held various roles including Configuration Subject Matter Expert, Availability and Capacity Manager, and Account Service Manager. In these positions, they managed the availability and capacity of I.T. services for multiple clients, ensured service delivery for a major telco's mainframe platform, and served as the primary contact for client communication.

From 2015 to 2018, Chris worked at National Australia Bank as the Technical Services Owner. In this role, they were responsible for managing the bank's Staff Identity and Access Management systems, including day-to-day issue management and long-term service planning.

Currently, Chris is employed at Airservices Australia as a Project Technical Lead, a role they started in October 2020. Prior to this, they served as the Service Operations Transition Lead from 2018 to 2020.

Throughout their career, Chris has demonstrated a strong technical background and expertise in various areas of I.T. management and service delivery.

Chris Hansford completed their education with the following timeline:

- From 2001 to 2003, they pursued a Bachelor's Degree in Information Systems (BIS) at the University of Melbourne.

- In 2004-2005, they obtained a Bachelor's Degree in Bachelor of Commerce (B.Com) from the University of Melbourne.

- In 2015-2016, they pursued a Master of Business Administration (M.B.A.) at Melbourne Business School.

- In 2016, they participated in the MBA Exchange Program at UCLA Anderson School of Management.

Chris also holds additional certifications, including the AWS Certified Solutions Architect - Associate from Amazon Web Services, obtained in August 2018, and the ITIL V3 Foundations (institution unidentified).