Tracy McKerrow

Tracy McKerrow is an experienced leader in the aviation and customer service sectors, currently serving as a Line Leader at Airservices Australia since April 2024. Responsibilities include managing multidisciplinary teams to provide safe and reliable air traffic management services while driving operational and safety compliance. Previous roles include Manager of Cabin Crew for New South Wales and Domestic Operations at Jetstar Airways, overseeing over 500 employees, and Site Manager for Airport International Arrivals Operation at COVID-19 Quarantine Victoria, where Tracy managed quarantine operations in compliance with health protocols. With a strong background in performance delivery and customer experience at Jetstar Airways and Virgin Australia, Tracy has demonstrated expertise in team leadership, recruitment, training, and operational management across various high-pressure environments. Educational background includes St Hildas Secondary School.