Shruti Thakral is an experienced HR professional currently serving as the Chief Human Resources Officer at Airtel Payments Bank since October 2022. Prior to this role, Shruti held various positions at Bharti Airtel from September 2016 to October 2022, including Head HR for Marketing and Customer Experience, where responsibilities involved national HR business partnership and leading talent management initiatives. Experience also includes a role as Senior Consultant at EY from May 2013 to September 2016, focusing on HR solutions across multiple sectors. Earlier professional experience includes an internship at Nokia, designing a career movement tool. Academic credentials comprise a Master's degree from Tata Institute of Social Sciences, an Executive Leadership Program from INSEAD, and a B.A. in Economics from Lady Shri Ram College for Women.
