David Munungwe

David Munungwe is an experienced professional currently serving as the Retail Centre Manager at Airtel Zambia PLC since May 2018, where responsibilities include ensuring customer satisfaction and driving sales through performance targets. Previously, David held roles as a Customer Service Representative and KYC Analyst, contributing to sales efforts and effective customer relationship management. Prior experience also includes serving as a Store Assistant at 15MCC Africa Construction Limited, focusing on customer needs and inventory management. David holds a Bachelor of Commerce from Amity University, expected to be completed in December 2023, and a Higher National Diploma in Business Administration and Management from The Institute of Chartered Professional Managers of Sri Lanka.