Rafaela Rocha

Rafaela Rocha is a seasoned professional with extensive experience in customer service and management. Currently serving as a Billing Specialist and previously as a Customer Service Representative at SSE Airtricity since November 2022, Rafaela also held the position of Media Search Analyst at TELUS International from September 2022 to January 2023. Prior roles include Customer Service Specialist at Cliff Townhouse and Nutriplus, Assistant Manager at Puma Metais, and Customer Service Specialist at Doheny & Nesbitts. Rafaela's early career featured a focus on nutrition as a Nutrition Manager and an internship in Health and Safety at Grupo Pao de Acucar, ensuring food safety compliance. Educational qualifications include a Bachelor of Business Administration from Independent College and a Bachelor of Science in Nutrition Sciences from Centro Universitário Nossa Senhora do Patrocínio.