Sachin Soni

Sachin Soni currently serves as the Chief Customer Officer at Aisera, overseeing all post-sales functions and leveraging the company's Generative AI capabilities. Prior to this role, Sachin was involved in customer success at Cresta, managing diverse post-sales functions including onboarding and technical support. Sachin also held the position of Chief Customer Officer and SVP of Global Customer Success at Pindrop, where a successful team was built and maintained, achieving 98% renewal rates and significant revenue growth. Early in their career, Sachin worked as Director of Customer Success at Nuance Communications, enhancing customer satisfaction and reducing churn for major clients, and held technical management roles at Verizon and various other companies. Sachin obtained a Bachelor's degree in Statistics from Mithibai College.