Assaf Shisha-Halevy

Assaf Shisha-Halevy has a diverse work experience spanning various industries and roles. Assaf is currently serving as the Head of Customer Success at AIVF, a reproductive technology company. Prior to this, they worked as an Advisory Board Member at Seton Hall University, where they contributed to the development of the Customer Experience Program.

Assaf has also held the position of Client Services Manager at Track160, a company specializing in automated football analytics. Before that, they worked at LiveU as both a Director of Customer Success and a Customer Success Manager.

In addition, Assaf has experience as a Director of Customer Success at MobileODT, a healthcare innovation company, and as the Head of Customer Service at Labstyle Innovations - Dario, a glucose meter manufacturer. Assaf also served as a Customer Service and Accounts Manager at OUTLOCKS, a security technology company.

Earlier in their career, Assaf worked at Assuta Medical Centers as the Head of EMR/EHR Division and at iMDsoft as the Deputy VP of Professional Services and the Head of Customer Service. Assaf started their career as a Service Manager at Yedioth Aharonot.

Throughout their various roles, Assaf has demonstrated expertise in customer success, customer service, and account management. Assaf has a track record of optimizing processes, improving customer experience, and achieving desired outcomes for clients.

Assaf Shisha-Halevy completed a Business Management for Executives program at Tel Aviv University from 2011 to 2012. Assaf also obtained a PMP (Project Management Professional) certification from Tel Aviv University in 2010. In 2002, they earned a Master of Business Administration (MBA) degree from the Sobey School of Business at Saint Mary's University. Prior to that, Assaf completed their Bachelor of Arts (BA) degree in Political Science and Middle Eastern Studies from The Hebrew University of Jerusalem in 2001. In 2015, they obtained MCSA (Microsoft Certified Solutions Associate) and CCNA (Cisco Certified Network Associate) certifications from NESS IT. Assaf has additional certifications as a Scrum Master from Scrum.org and as an MCP (Microsoft Certified Professional) from Microsoft. The obtainment dates for these certifications are not specified.