Joe A. Serpa

Resident Manager at Akam

Joe A. Serpa has a diverse work experience spanning several industries. Joe A. started their career in 1995 as a Project Manager - Consultant at Securitas Security Services USA, Inc., where they managed a large staff and oversaw security operations at a premier commercial property in New York City. In 2002, they founded their own business, SERPAGROUP LLC, where they handled all aspects of the company, including sales, customer service, vendor management, and budgeting. Joe A. worked closely with clients to develop and deliver advertising, marketing, and training materials. In 2013, they transitioned to a role as a Handyman at Brown Harris Stevens, where they gained experience in resident management and building systems. Most recently, they served as a Resident Manager at AKAM Living Services, Inc., overseeing a high-rise residential building on the Upper East Side of Manhattan.

Joe A. Serpa has a diverse education history. Joe A. obtained a Bachelor's Degree in Acting/Directing from Marymount Manhattan College from 1995 to 1998. In addition, they completed an Associate's Degree in Pre-Professional and Theatre/Theatre Arts Management from Bristol Community College from 1991 to 1995.

Joe also pursued further education in engineering-resident management, completing a program at the Thomas Shortman Training Fund 32BJ from 2014 to 2017. During this time, they obtained multiple certifications in AC & Refrigeration, Electricity, Plumbing, and Refrigeration License Preparation.

In the area of fire safety, Joe earned a Fire Safety Director Certification from New York University in 1997. Joe A. also holds a Security Officer certification from New York State, obtained in 1995.

Overall, Joe A. Serpa possesses a range of educational qualifications and certifications, encompassing fields such as acting, theater management, engineering-resident management, AC & Refrigeration, electricity, plumbing, fire safety, and security.

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Timeline

  • Resident Manager

    June, 2019 - present