Alec Hill

Alec Hill is an experienced professional currently serving as a Customer Incident Manager at Akamai Technologies since June 2022, while also holding the position of President at Smart Alec Consulting, LLC since February 2022, where assistance is provided to small-to-medium sized SaaS companies in effective incident management. Prior experience includes managing the incident life-cycle at Trimble Transportation and serving as a head coach for a high school robotics team, promoting skills development and teamwork. Alec's background features roles in technical operations, engineering, project management, and accessibility auditing across various organizations, leveraging a strong educational foundation in Mathematics and Political Science from Northern Michigan University and graduate coursework from Miami University.