Alican Akkaya is an experienced professional in client success and project management, currently serving as a Client Success Manager and PO Team Lead at Akinon since October 2020. Alican is responsible for the retention of notable clients such as Samsung and Under Armour during their accessibility journey. Prior to this role, Alican held various positions at HotelsPro from August 2017 to October 2020, including Director of Customer Services and Support, where management of a 100+ staff call center and financial objectives were key responsibilities. Alican's earlier experience includes roles such as Customer Services Manager, Sales Support Supervisor, and Sales Support Specialist at Metglobal and HotelsPro, focusing on improving customer service and operational efficiency. Alican holds a degree in International Business and Trade from Dokuz Eylul University.
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