Akixi
Deyanira (Deya) Ortiz has a background in IT and project management. At CGG, Deyanira (Deya) worked on various IT projects involving domain migrations, MFA enrollment, OS updates, and encryption for a large user base. Deyanira (Deya) also managed ticket assignments based on priority and skill set. Prior to this role, Deyanira (Deya) worked as an Accounts Payable Specialist handling data entry, per diem for field employees, and check processing.
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Akixi
We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfoltio, helping them drive revenue growth in the cloud communications market. Our solutions include Business Insights, Call Center Reporting, and CRM Integration. Integrated with leading platforms like Microsoft Teams and Cisco Webex Calling, Akixi helps Service Providers to increase revenue, build deeper customer relationships and win more customers by enabling impactful CX insights. With trusted partnerships in over 600 of the world’s leading telecoms and IT providers, we have deployed our solutions to over 10,000 customer sites, across multiple sectors, worldwide. Akixi is a Cisco Solution Partner. For more information or to get in touch, please visit us at www.akixi.com Watch our videos here: https://www.youtube.com/akixi