Akixi
Robert Fitter is a seasoned professional in the telecommunications and unified communications sectors, currently serving as a Senior Sales Engineer at Akixi since July 2024. Previously, Robert held several senior roles at Ribbon Communications and Daisy Group, including UK Enterprise Senior Sales Engineer and Head of Managed UC Solutions, where leadership involved managing teams to design tailored solutions for client needs. With extensive experience at Damovo UK Ltd and Ericsson, Robert has worked in various capacities from Principle Technical Consultant to Product Manager for voice products, overseeing product management, technical consulting, and extensive project work in unified communications and IP telephony. Robert's educational background includes studies at Croydon College of Technology and Tanbridge House School.
Akixi
We provide real-time CX (Customer Experience) insights that enhance Service Providers value-added portfoltio, helping them drive revenue growth in the cloud communications market. Our solutions include Business Insights, Call Center Reporting, and CRM Integration. Integrated with leading platforms like Microsoft Teams and Cisco Webex Calling, Akixi helps Service Providers to increase revenue, build deeper customer relationships and win more customers by enabling impactful CX insights. With trusted partnerships in over 600 of the world’s leading telecoms and IT providers, we have deployed our solutions to over 10,000 customer sites, across multiple sectors, worldwide. Akixi is a Cisco Solution Partner. For more information or to get in touch, please visit us at www.akixi.com Watch our videos here: https://www.youtube.com/akixi