Astrid Pineda

Astrid Pineda has held various roles in their work experience. Astrid worked as a Senior Customer Support Specialist at Aklamio, where they were responsible for resolving user and partner requests, updating internal resources, and ensuring customer satisfaction. Prior to that, they worked as a Business Development Representative at Amazon. Astrid also gained experience as an Aushilfe in Museum at Stadt Siegen, a Spanish Teacher at DD Sprachentraining, and an Interpreter at Grupo Levanter. Additionally, they worked as an English Second Language Teacher at D&J Bilingual Kindergarten, a Customer Service Representative at STARTEK, and a Junior Account Executive at 4am Saatchi & Saatchi Honduras.

Astrid Pineda's education history includes a Master of Science degree in Management und Märkte from Universität Siegen, which they obtained from 2017 to 2020. Prior to that, they acquired a Deutsche Sprachprüfung für den Hochschulzugang from the same university in 2017. Astrid completed their Bachelor of Science degree in Business, Management, Marketing, and Related Support Services from Universidad Tecnológica Centroamericana between 2010 and 2015. Astrid received their High School Diploma from Spring Woods High School in 2010.

In terms of additional certifications, Astrid obtained a certification in Foundational Support from Zendesk in June 2022. In January 2022, they acquired an Award in Email Marketing Strategy from the Institute of Data & Marketing (IDM). Astrid also holds a certification in Digital Advertising obtained from HubSpot in April 2021. In August 2020, they received a certification in The Fundamentals of Digital Marketing from Google Digital Garage. Astrid participated in the Istanbul Erker Lisesi Model United Nations Conference 2016 in Istanbul as a representative of Japan and obtained a certification of participation from Istanbul Erkek Lisesi in September 2018. Finally, they participated in the National Model United Nations Conference 2018 in New York as a representative of Somalia and received a certification of participation from the United Nations in March 2018.