Laura De La Hoz Rodriguez

Laura De La Hoz Rodriguez has a diverse work experience spanning multiple roles and industries. Laura started their career as an Intern at the National Association of Drug Court Professionals in 2012. From 2013 to 2014, they worked as a Project Management Assistant at Millward Brown, where they were responsible for implementing and coordinating projects, designing data collection instruments, and preparing progress reports.

In 2015, Laura joined Azaí Consultores as an Analyst, where they supported the design and implementation of various projects, such as income generation models for the Colombian Red Cross and sustainability strategies for WWF Colombia. Laura also worked as a Research Assistant, contributing to the development of proposals and the systematization of case studies.

In 2017, Laura transitioned to AKTEK Ltd - Data Management Software. Laura first served as the Latam Regional Manager, leading successful project implementations and managing relationships with partners and allies. Currently, they hold the position of Head of Customer Success, where they continue to focus on delivering value to customers and exploring collaborative opportunities with organizations seeking to improve their operational information management.

Overall, Laura De La Hoz Rodriguez has demonstrated a strong background in project management, research, and customer success, making their a valuable asset in various professional settings.

Laura De La Hoz Rodriguez completed their Bachelor's degree in Government and International Relations at Universidad Externado de Colombia from 2008 to 2013. In 2012, they participated in the Washington Semester Program at American University. In 2016, Laura pursued further education at Universidad de Los Andes and obtained a specialist degree in State, Public Policies, and Development in 2017.

In addition to their academic qualifications, Laura has obtained several certifications. In May 2023, they received a Verified Certificate from edX for completing the course "Customer Success: Conociendo al Cliente." In February 2021, they completed the Cybersecurity Awareness Training offered by ESET North America. Laura also obtained a certification in Service Hub Software from HubSpot Academy in April 2023.