N. Jaya Sumantri

N. Jaya Sumantri has a diverse work experience in various roles and companies. From 2006 to 2009, they worked as a Customer Support Specialist at PT. XL Axiata Tbk, providing customer service support and solving problems for XL Center customers. N. Jaya then joined HSBC Private Bank as a Collections Officer from 2009 to 2014, where they were responsible for contacting customers for payment reminders and performing billing tasks. In 2014, Jaya Sumantri moved to PT. Home Credit Indonesia, where they initially served as the Operation Collection & Risk Management of Desk Collection Team Leader and later took on the role of District Sales Manager. In these positions, they focused on sales management, establishing sales targets, training sales agents, and maintaining relationships with key stakeholders. In 2016, they joined Silvrr E-Commerce, Inc. and served as the Collections Manager at Silvrr Artha Indonesia (Akulaku), where they built standard procedures for the collection division, managed the collection division team, and designed regular training for collectors. N. Jaya also joined Akulaku in 2016 as the Head of Collections, demonstrating their expertise in collections and risk management.

N. Jaya Sumantri obtained a Bachelor's Degree in Communication, General from Universitas Satya Negara Indonesia, which was completed from 1999 to 2004. The individual also holds a certification as the Best Team Leader Predue Bucket PT. Home Credit Indonesia, but further information regarding the institution and obtained date is not provided.