Lavanya Priya Franklien

Lavanya Priya Franklien is an experienced Operations Manager at AL Nabooda Automobiles LLC since May 2007, specializing in CRM and Contact Centre management, with a strong focus on performance targets, quality improvement, and staff training. Prior roles include Team Leader in Customer Relations, Quality Analyst at IBM India, and Customer Service Executive at Dell International. Lavanya holds a Bachelor's degree in Computer Science, Maths, and Electronics from Mount Carmel College, Bangalore, completed in 2004.